Admin Roles Explained: Admin vs Super AdminUpdated 2 months ago

In One Good Card for Teams, there are 2 key admin roles: Admin and Super Admin. Each role comes with different access levels to help your organisation stay secure, organised, and scalable, especially when managing team members, templates, serial numbers, and billing.

What is an Admin?

An Admin in OGC for Teams is someone responsible for managing digital business cards of the organisation, such as onboarding staff, applying templates, updating profiles, and managing serial numbers. Admins help keep the team running smoothly without having full control over sensitive account or billing settings.

What is a Super Admin?

A Super Admin has the highest level of control in the OGC for Teams dashboard. This role is usually assigned to the main account owner or someone who manages billing and high-level organisation settings.

Admin vs Super Admin: What’s the Difference?

• Profile & Team Management: Both roles can manage members, edit profiles, and apply templates.
• Serial & Hardware Management: Both roles can manage serial numbers via Serial Vault (link, unlink, transfer).
• Assign Admin: Only Super Admin will be able to assign new admins. 
• Billing & Subscription: Only Super Admin or Billing Owner will be able to control billing, invoices, payment settings, and plan changes.

Common Permissions by Role

Here’s a simple breakdown of what each role can usually do:

Admins Can:

• Add, edit, and remove team members
• Bulk upload members via CSV
• Create and apply Team Templates
• Enable Personalised Widget Fields in templates
• Manage Serial Vault (link/unlink/transfer serial numbers)
• View team analytics and engagement metrics
• Reset member login email or password (if enabled in your organisation settings)

Super Admins Can:

• Everything an Admin can do
• Control admin role assignments (add/remove Admins)
• Manage billing and invoices, and assign 1 additional Billing Owner
• Update payment methods and subscription plans

How to Promote Someone to Admin (as a Super Admin)

1. Log in to your Teams Admin Dashboard.
2. Go to Business Cards and hover over the member to reveal the actions button (⋯)
3. Click Manage Roles, and update role to Admin/Super Admin
4. Under Role, assign Admin (or Super Admin).
5. Save changes.

Frequently Asked Questions